If I take your Virtual Assistant Service, Would I be assigned a Dedicated VA?

Yes, we provide dedicated Virtual Assistants for Part time and Full time.

What tasks your Virtual Assistants /Agents are trained and experienced in?

Anything that can be done with the help of a computer and internet, we can do it. Some of the basic tasks are Data Entry, Phone Support, Email Support, Admin Tasks, eCommerce Support, Real estate Support, Customer Support. Clients can interview our agents and select the ones they like and train them on their project.

What is an Outbound Call Center?

People take our Outbound Call Service when they want us to reach out cold/hot leads for telemarketing. For an instance a property management compay wants us to reach their tenants for monthly rent chasing.We can do outbound calls on behalf of your company and reach out to your customers.

What is an Inbound Call Center?

Clients take our Inbound Call Service when they want us to handle their incoming calls on behalf of their company. For an instance an eCommerce company wants us to manage their customer support calls and handle their Inbound queries and resolve their customers' issues according to their policy.

What tasks can your eCommerce Customer Service agents do?

We can manage your oveerall eCommerce Store, we can add new products, place/fulfill orders, manage customer support, handle returns/refunds, make shipping labels, handle invoicing, data entry and all other administrative tasks as needed. Our agents are experienced with all ecommerce platforms such as Shopify, Opencart, Magento etc. You can train our agents and they will work the way you wan

How do you manage quality control of your Virtual Assistants Agency?

We have managers, team leaders in place who ensure quality work. Each computer is installed with various apps (Live screen monitoring, Mouse clicks per min) to monitor productivity. We ensure that nobody sits idle.

How would I manage and contact my Virtual Assistant?

You would be given a direct company email and Voip Phone number for the Virtual Assistant (VA) you select. You can contact them in their shift timings.

What Online Administrative tasks can your Virtual Assistants Handle?

Our Online Admin assistants handle tasks such as appointment scheduling, answering phones, maintaining files, manage data (Excel or Google sheets), transfer phone calls, send emails, act as a receptionalist etc.

Best Virtual Assistant Company | Virtual Support Business

Our Certifications

Exactly how does a Virtual Assistant Service work?

For over 15 years, VSB provide virtual assistant service worldwide, we’ve kept the same dedication to quality service area grow every year. In the virtual support business, we have highly effective time-specific virtual assistant plans that will help move your industry forward. Our virtual assistant plans are simple and without long-term commitments to help you not only reduce your costs but also help you work efficiently within your budget. Our virtual support services are provided in a simple agreement that requires you to sign our terms and conditions. There are no complicated contracts to sign. These plans are also very flexible, allowing you to renew, upgrade, downgrade or cancel whenever you feel like it.

Virtual Assistant Companies provide an effective alternative for businesses that have a team of administrative assistants to contribute exclusively to each business growth. Both large and small-scale businesses are now moved to outsourcing to reduce operational costs and maintain the efficiency and value of their services. VSB provides a wide variety of virtual services and has expert assistants ready to help you. We can solve your problem quickly and conveniently because customer service is our top priority and it is in our best interest to do an excellent job and your complete satisfaction. There are many virtual assistant services available in the market today that we are constantly striving to sell to services that are relevant to your business, we provide personalized support services that are relevant to your industry needs. We have a large team of excellent virtual assistants in which they complete tasks on a timely basis for each task, so that your company's day-to-day tasks can be achieved in a timely manner, and your company's financial position will be enhanced. Our team takes responsibility for running every plan smoothly and hassle-free

Benefits with Virtual Support Business

Virtual Support Business is an 10+ years of experience, USA based/managed virtual assistant company serving its clients in more than 10 countries. We have 3000+ satisfied customers, our qualified virtual assistants expertise in completing your all daily tasks like attending/making calls, managing e-mails, schedule appointments, calendar management, data entry, real estate tasks, online reputation management, research, administrations tasks and more.

Save Office Infrastructure Cost/ Setup Cost with Us

Save Retirement Benefits/ Insurance / Healthcare Costs

No Hidden Cost / Surprise Invoices. Pay for Worked Hours

We have professional Virtual Assistants to Execute the Projects

Save Your Time and Annual Office Cost More than 75%

1 Creativity Fuel

1 Happy Clients

1 Projects Done

1 Hours Spent

Oursourced vs Inhouse Staffing

	At Virtual Support Business	In-house Employee
Pay for just the help you need	Yes	No
Monthly Salary	Included	Addiional Cost
Experienced, degree level team	Included	Addiional Cost
Various Taxes	Included	Addiional Cost
National Isurances	Included	Addiional Cost
Holiday, maternity and sickness covers	Included	Addiional Cost
Telephone lines and call costs	Included	Addiional Cost
Computer, software and Broadband	Included	Addiional Cost
Office and work space	Included	Addiional Cost
Lighting, cooling/heating and power	Included	Addiional Cost
Management and motivation	Included	Addiional Cost
Recruitment fees and charges	Included	Addiional Cost
Asset value depreciation loses	Included	Addiional Cost

OUR GOAL

Our virtual assistants is a community of like-minded and skilled professionals who are committed to building a rewarding career as a virtual assistant. Our goal is to celebrate and promote excellence in the virtual assistant industry.

OUR MISSION

We are focused on providing businesses around the world with powerful customer support using innovative tools. We strive to serve you best. Thus, our experts are constantly striving for and addressing the needs of your company.

OUR VISION

We are committed to creating opportunities for your business to grow. With the improvement of your business and the creative mindset, our team can easily adjust to the booming industries and make any company an effective strategy.

OUR VALUE

Excellence is not achieved in the first attempt. Therefore, we never stop using new technologies and innovative methods. Through an enthusiastic team and a customer-oriented culture, we strive to create open relationships for long-lasting cooperation.

Tailored to our Clients

We've built this virtual service to help you get what you need and succeed. If you have a specific idea or problem that you simply can't solve, let us know and we'll do our best to help you defeat whatever your problem is.

One-Stop Shop

As a professional one stop shop virtual executive assistant, we are not limited to just a few virtual services, but our company can handle all sizes of online support tasks.

Team of Experts

We have made sure that anybody who works for us not only dedicated to their profession and experienced in their field, but they are a genuine hotshot of their niche.

Cost-Effective

Our professional virtual assistants respect each and every one of our valued customers and we are committed to delivering cost-effective service.

Keep you informed

Our project manager will generate a template then with suggested milestones and delivery dates to ensure that everybody stays on track for the long-term.

Quality Check

We ensure that all services and ideas are thoroughly checked and are proven to be successful in their field when we send the output.